Tags
Accredo, bad customer service, copayment assistance, orencia infusion, rheumatoid arthritis, specialty pharmacy
I decided to stop the Orencia this month. I can no longer afford Accredo’s STUPIDITY.
Now, do not get me wrong, if the medication worked wonders and I felt able-bodied and “normal” I would gladly pay for it. However, I cannot justify ~ USD $450/month for a medication that only works maybe 60%.
Yes, I am a part of the Orencia IV Infusion Co-Payment Assistance Plan. Yes, Accredo confirms my out of pocket expense is $5 so why do I receive a surprise $900 bill every two months?
I paid out of pocket long enough (since January)!
Why are the back-dated invoices not accepted by Orencia? Because Accredo send the invoices to Remicade (a Centicor company)….last time I checked, I was not on or never have been on Remicade.
I started over again. From scratch. I requested a new member ID from Orencia. I received the card attached to that membership. Accredo updated the information…properly! They sent the invoices to the right place…finally! A supervisor confirmed the changes.
I should receive a refund on my out-of-pocket costs.
….Maybe…Until I do, I stop the Orencia.
Regardless of the trouble with Accredo I struggle with stopping this medication. Orencia works best out of all the medications I’ve taken. But every latent infection comes back like clockwork: my on-going sinus infections, yeast infections, stomach pain and nausea.
Well, let’s hope in the next couple of months I will be re-united with my long lost money!
Hi, my name is Monica and I have RA.
I hope you get reimbursed. This sounds like highway robbery!!!
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Thank you! They are “processing the refund” right now but I was supposed to get a call on Wednesday, which I didn’t…of course! So I will call back on Monday.
I think I would have lost less money if it had been a highway robbery! Hah!
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Accredo is literally the most incompetent company I’ve ever dealt with. They were all ready to deliver my Orencia on a Thur night, and by friday had no record of me in their system. 8 hrs later on the phone, finally resolved. What a pack of idiots.
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